Terms & Conditions
Terms And Conditions
The content of this and any other site related to Datalaw Ltd (content being images, text, sound and video files, programs and scripts) is copyright © Datalaw Ltd. All rights are expressly reserved.
Use of Content
The content of this website can be accessed, printed and downloaded in an unaltered form (unaltered including being stretched, compressed, coloured or altered in any way so as to distort content from its original proportions or format) with copyright acknowledged, on a temporary basis for personal study which is not for a direct or indirect commercial use and any non-commercial use.
You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from Datalaw Ltd, without the prior written consent of Datalaw Ltd.
By using Datalaw Ltd sites or services, you agree that you may not use any part of such service for any illegal purpose.
Data Submitted by You
You warrant that you have taken all reasonable precautions to ensure that any data you submit to this Website is true and accurate and free from viruses or anything else which may have a contaminating or destructive effect on any part of this Website or any other technology owned / operated by Datalaw Ltd.
Access to this Website and Content
We will endeavour to allow uninterrupted access to this website, but access to the website may be suspended, restricted or terminated at any time.
We reserve the right to change, modify, substitute, suspend or remove without notice any information or service on this website from time to time.
We assume no responsibility for the content or services of any other websites to or from which this Website has links.
Offers and Promotions – all rights remain with Datalaw who reserve the right to withdraw the offer / promotion at any time and without prior notice
Datalaw Ltd is a company registered in England and Wales.
Company Number: 3502562
Datalaw is a legal training company that provides teaching and examinations to the legal profession in the United Kingdom. We offer a wide range of teaching and learning seminars delivered both online and in the more traditional way.
We are accredited to provide this training by:
- The Solicitors Regulation Authority
Security and Privacy
We have made every effort to ensure we protect your personal information. Here you will find information on how we protect your security and privacy, information on ordering with us and assurances about credit and debit details.
This privacy information was last updated on May 1st 2009. Datalaw Limited is registered under the Data Protection Act. We are committed to protecting the information we collect from you, which we use to enhance your experience of using our services and to provide you with the services you request from us. Please note that we do not hold or retain any financial information concerning your registrations.
We also outline the security measures we take to protect your details once you have given them to us. You can then make informed choices about the personal information you provide on this site.
When you buy services from us we record your details: we record your name and practice address, your email and your telephone number.
We need these details to comply with the various professional bodies that require this information to ensure that you comply with your professional obligations for CPD and so we can:
- Be certain that any orders you have placed can be processed to completion
- Deal with any financial queries.
- Deal with any queries from The Solicitors Regulation Authority or Bar Standards Board in connection with compliance with your professional body’s rules on CPD registration
We do not store your financial details. This includes personal card details or other financial information.
We do require that wherever possible this information is kept accurate and up to date. Should you require the removal of information or alteration please email us firstname.lastname@example.org
We generally contact our clients either by email or telephone or letter. We observe the rules governing unsolicited communications by the TPS FPS and other bodies that regulate the way in which we can contact you. You can choose the way in which we contact you.
Should you wish to contact us then please use the details at the bottom of this page.
All your details are stored in our secured server which cannot be accessed save by authorised personnel permitted to have access to this data. All data is backed up daily to our remote secure server offsite.
In the event of unauthorised use of your credit or debit card, most card issuers either cover all of the charges, or may limit your liability to £50. In the event of unauthorised use of your credit or debit card, you must notify your card provider in accordance with its reporting rules and procedures.
Purchases made from REED.co.uk
Under this policy, you may cancel your purchase of the course within the period of 14 calendar days from the date on which the contract of purchase is concluded. This is called a “Cancellation Period”. Note that if you redeem your voucher during the Cancellation Period, you expressly request us to begin providing the course materials and you acknowledge that you lose your right to cancel the purchase of the course and get any refund for it.
In case you decide to cancel your purchase of a course, it can be done in the following way:
By filling out Cancellation Form and sending it via email@example.com
If you cancel the purchase of a course within 14 calendar days as mentioned above, we will refund you for all payments made as a part of your purchase within 14 calendar days from the day we accept that you are entitled to a refund.
Provisions of Service
If you have purchased an on-line course or bundle via the website, you will be able to access this product immediately by logging in to the website using the email address and password which you created during the registration stage of the checkout process.
If you have any queries regarding your purchase or require any assistance, please note our office hours are Monday – Friday, 9am-5pm.
If you have made a purchase via phone, our I.T. department will confirm your log-in details via email as soon as practicable. If you do not receive this information please check your email’s spam folder and ensure that it is set up to receive emails from us. These emails will come from hosts with suffixes either datalaw.org or webex.com. If you have still not received this information then please email us or ring us on01512362024.
Payment can be made by credit or debit cards and is the preferred method of payment as this enables the customer to get immediate access to our services. Payment on invoice is available but is subject to a £25 + VAT admin charge. Payment is due on receipt. If the amount remains outstanding after 1 calendar month then the amount outstanding will be subject to another £25 + VAT admin charge and the debt will be sent to our recovery agents
Electronic booking confirmations are available on request. Once signed and returned an outstanding invoice will be issued. Payment must be made within 7 days.
Once payment has been received we will provide access to the product purchased.
If an individual or firm’s account remains in arrears, all services provided by Datalaw may be suspended until payment has been received. This includes candidates undertaking the accreditations and Professional Skills Course.
Customers have the right to cancel an online purchase within 14 calendar days of receiving goods, given that the product remains unused. By signing a booking form provided by Datalaw, you agree to any overriding terms included therein.
Bookings cannot be cancelled once booked.
General Terms and Conditions
This is an important section of the site explaining the terms and conditions you are agreeing to when you use and/or shop from the Datalaw Web site.
Unless otherwise specified, the materials on this Web site are directed solely at consumers who access this Web site from the United Kingdom. Datalaw Limited does not represent that any product referred to in the materials on this Web site is appropriate for use, or available, in other locations. Those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable.
Any contract between us, whether for use of the site or in relation to the purchase of products or services through the site will be governed by the laws of England and Wales and all parties submit to the non-exclusive jurisdiction of the English Courts.
Any contract will be communicated in English.
We have taken every care in the preparation of the content of this Web site, however we cannot guarantee uninterrupted and totally reliable access to this Web site, and so therefore cannot guarantee that the information will always be completely up to date and free of mistakes. To the extent permitted by applicable law, Datalaw Limited disclaim all warranties; express or implied, as to the accuracy of the information contained in any of the materials on this Web site and will accept no liability for any loss or damage arising as a result of problems with access.
Datalaw Limited shall not be liable to any person for any loss or damage, which may arise from the use of any of the information contained in any of the materials on this Web site.
Datalaw Limited shall not be liable to any person for any loss or damage which might arise as a result of cancellation or postponement of any service or product.
Datalaw Limited shall not be liable to any person for any loss or damage which might arise as a result of the customer’s use of his own computer equipment.
Certain (hypertext) links in this site may lead to other Web sites, which are not under the control of Datalaw Limited. When you activate any of these you will leave the Datalaw Web site and Datalaw Limited has no control over and will accept no responsibility or liability for the material on any Web site which is not under the control of Datalaw Limited.
We may make software owned or operated by third-party companies available to you. You must only use this software in accordance with the terms and conditions imposed by the third-party provider.
Your correspondence or participation in promotions, or business dealings with advertisers found on or through the Web site, including payment and delivery of related services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertisers. You agree that we shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings, or as the result of the presence of such advertisers on this Web site.
The exclusions of liability set out in these terms and conditions shall not apply to any damages arising from death or personal injury caused by the negligence of Datalaw Limited, or any of their employees or agents.
These terms and conditions shall be governed by and construed in accordance with English Law. If any provision of these terms and conditions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
Datalaw Limited reserves the right to alter these terms and conditions from time to time by posting new terms and conditions on this Web site.
All brand names, product and service names and titles and copyrights used in this site are trademarks, trade names, service marks or copyrights of their respective holders. No permission is given by Datalaw Limited for their use by any person other than the said holders and such use may constitute an infringement of the holders’ rights.
All designs, text, graphics and their selection and arrangement on this Web site are the copyright of Datalaw Limited or its content providers. Permission is granted to users to electronically copy or print portions of this site for their own personal, non-commercial use. Any other use of materials on this site without Datalaw Limited prior written consent is strictly prohibited. All printed material is the property of Datalaw Limited and cannot be reproduced without our specific written permission.
Acceptance of Orders
We validate your order and credit or debit card details you submit to us before your order can be accepted. Once that has been done, we will confirm that your order has been received by sending an e-mail to the e-mail address you provide in your registration form.
Subject to further validation checks we may choose to make, our acceptance of your order brings into existence a legally binding agreement between us.
Subject to further validation checks we may choose to make, our acceptance of your order brings into Datalaw Limited reserves the right to restrict the number of items available for sale to any individual customer. All orders are subject to availability.
We accept payment by most major credit or debit cards. Payment will be debited from your account before supply is made.
All credit and charge card holders are subject to validation checks and authorisation by the card issuer. We may submit your orders to Retail Decisions who securely review orders on behalf of Datalaw to eliminate fraud and safeguard our customers transactions. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery.
Datalaw Limited has taken great care to ensure prices are accurate. Prices may change over time, so if you use your shopping list within ‘My account’ as a way of re-ordering items, prices on your previous order may no longer be valid. However, the correct prices will be applied when you select an item from the shopping list and add to your current basket. All prices exclude VAT where appropriate.
Please be aware that this does not affect your statutory rights.
Legal Aid Supervisor: if you are not able to attend the live session, for whatever reason, you must inform us as soon as possible. Any cancellation or transfer requests made within 7 days of a session will incur a cancellation fee of £50 plus VAT. The fee is payable before a further live session request can be made – all pre-coursework and pre-recorded webinars must be completed prior to the scheduled live session. Accreditations: When a delegate books a date for a live session, this booking is final and can only be transferred or cancelled up to 10 working days prior to the session. If a delegate does not attend the session a transfer fee of £50 plus VAT is payable.
Datalaw Limited reserves the right to vary or cancel any courses or examination where the occasion necessitates. We accept no liability if, for whatever reason, the course or examination does not take place. Bookings cannot be cancelled once booked nor can they be transferred to another candidate.
Should a candidate wish to transfer an assessment date, an administration fee will apply. Transfer requests made 10 working days prior to the assessment will incur an administration fee of £25 plus VAT. Transfer requests cannot be made less than 10 working days prior to the assessment taking place. Transfers received after this time will result in the forfeit of the whole assessment fee.
The individual and firm are jointly liable for this booking.
Unless otherwise stated, delegates will be able to access their online purchase for a period of 12 months, accept for monthly rolling subscriptions, which are subject to monthly payment by direct debit in order to maintain an active service.
You agree to automatically renew subscription/membership with us unless you specifically notify us that you do not wish to renew your cover. We will provide you with your renewal details prior to your subscription/membership expires via the email specified on your Datalaw account with full details of your renewal cost along with the terms and conditions for the next subscription/membership year. When we offer you further periods of subscription/membership we reserve the right to change your subscription/membership cost.
Renewal of your Subscription/Membership
Data Law Limited will contact you no less than 21 days before the expiration of your subscription/membership. We will write to you via email confirming the details of your renewal, providing any new wordings and highlighting any changes. If you do not wish to renew the subscription/membership you will have to follow the instructions listed in your renewal invite. We operate an automatic renewal process which means that we will automatically renew the policy on the expiration date unless you inform us not too, to ensure continuous subscription/membership access, so if you do wish to renew with the product proposed you will not need to do anything. We will debit the card details used for original purchase or renew your direct debit up to 7 days after your renewal begins. You can opt out of our Automatic renewal feature at any time, however Data Law Limited will not be liable for costs or losses incurred due to a customer not renewing their cover. If we are unable to renew your policy, we will write to you 21 days before the expiration of the product and inform you of your final day of cover.
Service Charge Cancelling
Your Policy within the first 14 Days: £19.99 admin fee
Cancelling Your Policy after the first 14 Days: Charged at full cost of the subscription/membership
The agreement starts as soon as both parties have signed.
Subscription starts on the Subscription start date.
Subscription is a for a minimum period of 12 months from the Subscription start date.
During the first 12 months of a rolling subscription cancellation may only be considered as per the Fair Cancellation Policy below.
Subscribers are entitled to all rights and privileges for the type of Subscription chosen.
This agreement is non-transferable.
Fees and Charges (Direct Debit and Annual)
All payment for Subscription is due in advance as follows:
Annual Subscription: Payment in full before commencement of Subscription
Monthly Direct Debit Subscriptions: A pro-rata initial payment for the balance of the first month’s Subscription, followed by advance payments on the first day of each following month by Direct Debit.
Initial payment is due and payable immediately before any services may be used. These payments are non-refundable except in circumstances where:
There has been a breach or negligence by us or
On the valid exercise of your statutory cancellation rights.
All monthly Subscription payments shall be paid by Direct Debit/Credit Card monthly and are payable monthly in advance.
A minimum of 12 monthly payments are required before this contract may be terminated (this includes any initial pro-rata payment). Once you have completed the 12 monthly Direct Debit payments you can cancel your automatic renewal payments (see below) anytime by contacting us and giving 30 days notice in advance. You should not cancel your Direct Debit mandate with the bank until the final months payment has been drawn.
An unsuccessful payment will be re-sent, you will be notified of the new payment date, failure to make a payment will result in access to the subscription being suspended, until payment has cleared. If we are unable to collect monthly payments, you will be invoiced upfront for any remaining months under the initial 12 month term. Payment will be due within 7 days from date of invoice. Failure to settle the invoice we will implement our debt management policy.
If a mandate is cancelled within the 12 month minimum term, you will be required to re-instate the mandate to fulfil any outstanding months, failure to reinstate within 7 days with result in any remaining fees being invoiced upfront, payment will be due within 7 days from date of invoice. Failure to settle the invoice we will implement our debt management policy.
You agree to advise us promptly of any change to the Subscriber details provided.
Annual Subscription payments purchased at discounted rates are non-refundable.
A Subscriber whose Subscription is terminated shall forfeit all the privileges of Subscription with immediate effect, there will be no entitlement to refund of any monthly Subscription charges already paid. The Subscriber will also lose access to any information created by using the Datalaw service
Monthly Subscription fees may be increased, subject to 30 days notice, at the discretion of Datalaw.
Annual Subscription is renewed for one year by payment of the Subscription fee in full in advance. For monthly Direct Debit Subscriptions, the Subscription continues on a rolling monthly Direct Debit payment until cancelled by either party. Please see notes on cancellation below.
At the end of the first 12 months Subscription you may prevent automatic renewal at any time by giving 30 days notice in advance. You should not cancel your Direct Debit mandate with the Bank until the final months payment has been drawn.
Datalaw operates a fair cancellation policy. Only under the following circumstances will we consider the cancellation of a Subscription within the first 12 months of a Direct Debit Subscription or annual Subscription.
Relocation to another practice. Solicitors moving from one practice to another may either take their subscription with them or cancel their subscription giving us 30 days’ notice in writing. Their access to data will be preserved. Subscribers moving to another practice may port their subscription but will have to pay an administration charge of £25 to do so. This covers the requirement for migration of data from one account to another.
Hardship: This agreement may be cancelled where the Subscribers financial circumstances have reduced to the extent where it makes it difficult to sustain the Subscription. Appropriate proof must be provided. E.g.
Redundancy or loss of employment. Other issues may be acceptable but must be made in writing and Datalaw reserves the right to cancel appropriately at its discretion.
Pregnancy: This agreement may be cancelled upon receipt of appropriate written proof being given.
Please note – cancellation for the above reasons will not be affected until the appropriate proof is received in writing or via email. Appropriate proof may be in the form of an official document or a written statement by a medical practitioner, employer, or other official.
Datalaw may also terminate this agreement with immediate effect, on notice to the Subscriber, if there is a breach of its usage rules. For example, where a subscriber purports to work alone but is in fact a member of a practice
A Subscription cancellation will not be implemented until the appropriate evidence is provided by the customer and received in writing or via email by Datalaw giving 30 days notice in advance.
Professional Skills Course
Dates may only be transferred up to ten working days prior to a course and will incur a transfer fee of £25 plus VAT. Dates transferred or cancelled within ten working days of an assessment will result in the forfeit of the course fee. This fee will be payable before a further date can be booked.
Terms for NALP Diploma/ Certificate or Award
Customers have the right to a *partial refund if they cancel within the 14-day cooling-off period and the product has not been used.
*If a customer cancels during the 14-day cooling-off period the NALP registration fee in non-refundable and will be deducted. Customers who purchase a NALP course on a monthly payment plan will be liable to pay the cost of NALPs registration fee either upfront or through continued monthly payments.
Complaints and Contact
Should you have any complaints about our service please let us try to resolve them.
If you have any questions about our service or other policies contained in this document or indeed about anything then simply ring us or email us as indicated at the bottom of the page.
Your privacy is important to us. It is Datalaw’s policy to respect your privacy regarding any information we may collect from you across our website, https://datalawonline.co.uk, and other sites we own and operate.
1. Information we collect
When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your computer’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details.
We may also collect data about the device you’re using to access our website. This data may include the device type, operating system, unique device identifiers, device settings, and geo-location data. What we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.
We may ask for personal information, such as your: Name, Email, Social media profiles, Date of birth, Phone/mobile number, Home/Mailing address, Work address, Payment information.
2. Legal bases for processing
We will process your personal information lawfully, fairly and in a transparent matter. We collect and process information about you only where we have legal bases for doing so. These legal bases depend on the services you use and how you use them, meaning we collect and use your information only where:
it’s necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract (for example, when we provide a service you request from us); it satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote our services, and to protect our legal rights and interests; you give us consent to do so for a specific purpose (for example, you might consent to us sending you our newsletter); or we need to process your data to comply with a legal obligation.
Where you consent to our use of information about you for a specific purpose, you have the right to change your mind at any time (but this will not affect any processing that has already taken place). We don’t keep personal information for longer than is necessary. While we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification. That said, we advise that no method of electronic transmission or storage is 100% secure and cannot guarantee absolute data security. If necessary, we may retain your personal information for our compliance with a legal obligation or in order to protect your vital interests or the vital interests of another natural person.
3. Collection and use of information
We may collect, hold, use and disclose information for the following purposes and personal information will not be further processed in a manner that is incompatible with these purposes: to enable you to customise or personalise your experience of our website;to enable you to access and use our website, associated applications and associated social media platforms;to contact and communicate with you;for internal record keeping and administrative purposes;for analytics, market research and business development, including to operate and improve our website, associated applications and associated social media platforms;to run competitions and/or offer additional benefits to you;for advertising and marketing, including to send you promotional information about our products and services and information about third parties that we consider may be of interest to you;to comply with our legal obligations and resolve any disputes that we may have; andto consider your employment application.
4. Disclosure of personal information to third parties
We may disclose personal information to: third party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, web-hosting and server providers, debt collectors, maintenance or problem-solving providers, professional advisors and payment systems operators;our employees, contractors and/or related entities, tribunals and regulatory authorities, in the event you fail to pay for goods or services we have provided to you; and third parties to collect and process data.
5. International transfers of personal information
The personal information we collect is stored and processed in Ireland and United Kingdom, or where we or our partners, affiliates and third-party providers maintain facilities. By providing us with your personal information, you consent to the disclosure to these overseas third parties.
We will ensure that any transfer of personal information from countries in the European Economic Area (EEA) to countries outside the EEA will be protected by appropriate safeguards, for example by using standard data protection clauses approved by the European Commission, or the use of binding corporate rules or other legally accepted means.
Where we transfer personal information from a non-EEA country to another country, you acknowledge that third parties in other jurisdictions may not be subject to similar data protection laws to the ones in our jurisdiction. There are risks if any such third party engages in any act or practice that would contravene the data privacy laws in our jurisdiction and this might mean that you will not be able to seek redress under our jurisdiction’s privacy laws.
6. Your rights and controlling your personal information
Restrict: You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below. If you ask us to restrict or limit how we process your personal information, we will let you know how the restriction affects your use of our website or products and services.
Access and data portability: You may request details of the personal information that we hold about you. You may request a copy of the personal information we hold about you. Where possible, we will provide this information in CSV format or other easily readable machine format. You may request that we erase the personal information we hold about you at any time. You may also request that we transfer this personal information to another third party.
Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of date.
Notification of data breaches: We will comply laws applicable to us in respect of any data breach.
Complaints: If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also may the right to contact a regulatory body or data protection authority in relation to your complaint.
Unsubscribe: To unsubscribe from our e-mail database or opt-out of communications (including marketing communications), please contact us using the details below or opt-out using the opt-out facilities provided in the communication.
8. Business transfers
If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data among the assets transferred to any parties who acquire us. You acknowledge that such transfers may occur, and that any parties who acquire us may continue to use your personal information according to this policy.
9. Limits of our policy
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.
10. Changes to this policy
Datalaw Data Controller Jayne Cater firstname.lastname@example.org
Datalaw Data Protection Officer Jayne Cater email@example.com
This policy is effective as of 24 May 2018.
Privacy notice for pupils, students, learners and trainees
1. Tier 1 privacy notice text
The information you supply is used by the Learning Records Service (LRS). The LRS issues Unique Learner Numbers (ULN) and creates Personal Learning records across England, Wales and Northern Ireland, and is operated by the Education and Skills Funding Agency, an executive agency of the Department for Education (DfE).For more information about how your information is processed, and to access your Personal Learning Record, please refer to: https://www.gov.uk/government/publications/lrs-privacy-notices
Complaints Policy and Procedure for Employers of Apprentices